11/25/2023 0 Comments Flying breezePassengers told us the earlier flight to Westchester/White Plains, New York, was severely delayed because of issues with the plane. Passengers wait in the Vero Beach Municipal Airport terminal before boarding a Breeze Airways plane on March 18, 2023. Our check-in process took fewer than 5 minutes, but we could barely move around the area because of the number of people waiting. We sacrificed waiting room comfort for a 10-minute drive to the airport. Having flown Elite Airways in 2016, we knew space at the Vero Beach Regional Airport was tight. I support and want to see Breeze and Vero Beach succeed in commercial flights.īut my family’s experience exposed multiple flaws that need to be addressed quickly to make this a better option for local and regional travelers. It’s not fair to judge the new airline and local airport on a single experience. After the delays, the airline required everyone in my party - including my 4-year-old - to create a separate Breeze account with an individual email address to receive any compensation for the troubles.Īs my 11-year-old daughter, Ryley, put it, our Breeze Airways flight from Vero Beach was anything but a breeze. The problem and lack of communication led to confusion, frustration, overcrowded waiting areas and even people smoking in the bathroom. The issue led to nine non-weather-related delays totaling more than four hours for our March 18 outbound flight.
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